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Q
How long does it take to service/repair my car?
About 90% of the time we can offer Same Day Service. The
other 10% of repairs take longer due to the amount of work,
parts not being readily available, or delays in getting
authorization for repairs.
Q
How much will it cost?
We can estimate some repairs without seeing your car. Our
estimates are almost always "right on" however
we are only able to provide you with a completely accurate
and detailed estimate after evaluating your vehicle.
Q
Do you charge for estimates?
If your vehicle's problem can be determined by visual identification
or during an initial road test, the answer is no. If disassembly
or test procedures are required, the answer is yes.
Q
What makes of vehicle do we work on?
Most foreign and domestic cars & lt. trucks.
Q
What kind of Warranty do we offer?
our warranty is 12 month, 12,000 miles, whichever comes
first. Click
here for details.
Q
Do we offer rides to work?
Yes. We will gladly drop you off within a limited area.
Please, let us know that you will be needing a ride in advance.
Q
What are your hours?
7:30am to 5:30pm Monday thru Friday. Technicians work from
8:00 to 5:00. We're closed Saturday and Sunday. Night drop
off service is available 7 days a week 24 hours a day.
Q
DO you use original equipment parts? (OEM)
Yes we do. We also use after market parts of equal or better
quality. Especially when we can save you time & money
and not compromise quality. We will gladly use OEM parts
exclusively if you request.
Q
Will you use remanufactured components?
Yes, whenever it makes sense, especially regarding starters,
alternators, generators, engines and transmissions. However
it really is your decision. We will give you our best recommendation,
if you choose to install brand new parts over remanufactured
(and pay the additional charge) we will honor your wishes.
Q
Do you have Towing?
No, but we have access to 24 hour towing service. Contact
us at (734) 761-1661 for more info.
Q
How do I check the transmission fluid level?
Always
check the fluid level with the engine running (except Honda),
the transmission in "park" (except Dodge products
which should be in neutral with the emergency brake applied),
and with the engine at operating temperature. Remove the
dipstick and wipe with a rag. Insert the stick fully and
remove. Look at both sides of the stick to verify the same
indication.
Q
How long will my engine / car last?
There is no one who can answer that question. The mileage
or time of use before major problems occur will vary greatly,
and therefore, there isn't a direct correlation between
mileage and engine failure. Major factors in the service
life of an engine are: Regular maintenance, Maintaining
proper fluid level, and your driving habits.
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